Privacy Policy

Introduction

Kibble Education and Care Centre and KibbleWorks (“Kibble”, “we”, “us”) are committed to protecting the privacy of visitors to our website.

This notice explains what personal information we collect when you use our website, how we use it, our use of cookies and similar technologies and your rights.

For more detailed information about how we process personal data across the organisation, please see our full Kibble Privacy Notice.

Kibble is the Data Controller for information described in this notice.

Who this notice applies to

This Privacy and Cookies Notice applies to individuals who access or use Kibble’s websites, including:

• visitors browsing public information pages
• individuals making enquiries or contacting Kibble via online forms or email links
• parents, carers, professionals or partner agencies accessing information online
• prospective employees, volunteers, foster carers or adopters using online recruitment pages
• users accessing Kibble services or resources through the website

This notice also applies to the use of cookies and similar technologies on Kibble’s websites, including where these are used to support site functionality, security, analytics and user experience.

What information we collect

Information you may provide directly

This may include:

• contact form submissions
• enquiries about services or job opportunities
• email communications
• newsletter sign-ups (if used)

Information typically includes your name, email address, phone number and the content of your message.

Information collected automatically

When you visit our website, we may collect:

• IP address
• browser type and version
• device type
• pages you visit and actions you take
• date and time of access
• technical logs for security and monitoring

This type of data does not identify you directly unless combined with other information.

Cookies and similar technologies

Our website uses cookies to:

• ensure the site works correctly (strictly necessary cookies)
• understand how visitors use the site (analytics cookies)
• improve performance and user experience

Some cookies are essential and cannot be switched off. Non-essential cookies (such as analytics) require your consent. You can update your cookie preferences at any time using the on-site cookie pop-up.

Types of cookies we use

Strictly Necessary Cookies

These enable basic site functions such as page navigation and security.

• Legal basis: legitimate interests (website operation).
• Analytics & Performance Cookies
• Used to understand how visitors use the site (e.g., which pages are most visited). Legal basis: consent.
• Functional Cookies (if used)
• Used to remember preferences such as language settings. Legal basis: consent.
• Marketing Cookies (if used)

We generally do not use marketing or tracking pixels.

If this changes, we will update this notice and request consent.

Why we use your information

We use website-derived information to:

• respond to enquiries and contact requests
• maintain and improve website performance
• monitor cyber security and detect misuse
• produce anonymous usage statistics
• meet legal and regulatory requirements

We do not use information collected through the website to make automated decisions about you.

Lawful bases for processing

Depending on the information, we rely on:

Contract – if you contact us in relation to services we provide

• Legitimate interests – running and securing our website
• Consent – for analytics and non-essential cookies
• Legal obligation – where required for security or regulatory reasons
• Contract – if you contact us in relation to services we provide

Who we share your information with

We may share website data with:

• website hosting providers
• analytics providers (only if you consent to analytics cookies)
• IT security and maintenance providers
• regulatory bodies if legally required

All third parties are required to protect your information.

We do not sell your data.

How long we keep your information

• Contact form submissions: retained in line with organisational retention periods
• Server and security logs: kept for a short period necessary for monitoring, security and troubleshooting
• Cookies: expire according to the cookie table shown in the on-site banner

How we keep your information safe

We use:

• secure servers and encrypted connections (HTTPS)
• access controls and permissions
• monitoring for cyber threats
• secure hosting within the UK/EU

Your rights

You have the following rights:

• Right to be informed
• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to object to certain uses
• Right to data portability (where applicable)
  To exercise your rights, contact: Information&Records@kibble.org

External links

Our website may contain links to other websites.

We are not responsible for the privacy practices of external sites.

Contact and concerns

If you are concerned about how your information is used contact:

Kibble Information Governance Lead
Email: david.jamieson@kibble.org
Phone: 0141 889 0044

If you are still concerned, you can contact Information Commissioner’s Office (ICO) www.ico.org.uk

Updates to this notice

We review and update this notice when required.